General & Ordering Process
1
What types of custom apparel do you specialize in manufacturing?We specialize in Team Wear, Casual Wear/Streetwear, Technical Hunting Gear, and Specialized Fishing Apparel.
2
What is your Minimum Order Quantity (MOQ)?Our MOQ varies by product and complexity. Please contact us with your design and product needs for an accurate and competitive MOQ quote.
3
How long is the typical turnaround time (production time)?Turnaround time depends on the order size and the decoration method (e.g., Sublimation is often faster than complex Cut & Sew). Standard lead times range from 4–8 weeks after final sample approval.
4
Do you offer rush order options?Yes, we offer limited rush services depending on current production capacity. Expedited fees will apply. Please inquire about your specific deadline.
5
What is the sampling process, and is there a cost?We produce a pre-production physical sample for your approval before mass production begins. Sampling fees apply but are often credited back on large production orders.
6
Do I need to have a design ready before contacting you?No, you don't need a final design. We can work from sketches, mock-ups, or even just ideas. We provide design assistance to finalize your concepts.
7
What file formats do you accept for logos and artwork?We prefer vector files like AI, EPS, or PDF. High-resolution PSD or TIF files (300 DPI or higher) may also be acceptable for certain printing methods.
8
Can I mix and match different product sizes to meet the MOQ?Yes, you can typically mix sizes (S, M, L, XL, etc.) within the same product style and design to meet the overall MOQ.
Design & Decoration Technologies
1
What is the difference between Sublimation and Screen Printing?Sublimation dyes the ink directly into the fabric fibers (best for polyester/performance fabrics, allows all-over prints). Screen Printing lays ink on top of the fabric (great for cotton, complex textures like puff print).
2
Do you offer specialty screen printing finishes?Yes, our Screen Printing services include Water-Based, High-Density, Puff Print, and metallic inks for unique effects.
3
Can I use full sublimation on cotton fabric?No, sublimation requires polyester or poly-blends to bind the ink to the fibers. We recommend Screen Printing or Heat Transfer for 100% cotton garments.
4
What types of embroidery do you offer?We offer standard flat embroidery, 3D Puff Embroidery (for a raised effect), and patch application.
5
Can you match my specific brand colors (Pantone)?Yes, we primarily use the Pantone Matching System (PMS) for color accuracy across all decoration methods, ensuring consistency.
6
Do you handle the application of names and numbers on jerseys?Yes, we use durable heat transfer vinyl or specific sublimation methods for professional, long-lasting names and numbers.
Fabrics, Fit, & Technical Gear
1
What fabric types do you specialize in for Team Wear?We specialize in moisture-wicking polyester, spandex blends, and performance mesh designed for athletic movement and breathability.
2
Can you develop custom garment patterns?Yes, through our Precision Cut & Sew service, we can create custom patterns, tailored fits, and unique paneling that are exclusive to your brand.
3
Do you offer sizing samples before a large order?Yes, we recommend ordering a size run (sample sizes) to confirm the fit before production, particularly for team or sportswear.
4
What technical features do your Hunting and Fishing garments include?These garments often include features like UV protection, antimicrobial treatment, quick-dry technology, specialized venting, and durable, silent, or water-resistant fabrics.
5
Can you source specialized camouflage fabrics?Yes, we work with various suppliers to source or print specific camouflage patterns required for hunting and tactical apparel.
Quality Control & Logistics
1
How do you ensure quality control?We implement rigorous checks at every stage: Fabric Inspection, In-Process Decoration Checks, and a final Garment-by-Garment Inspection before packaging and shipping.
2
Do you ship internationally?Yes, we are experienced in managing international logistics and shipping to clients worldwide. Shipping costs will be calculated based on the order volume and destination.
3
What are your payment terms?Our standard terms usually involve a deposit (e.g., 50%) to start production and the remaining balance upon completion and before shipping.
4
Do you offer private labeling and custom tag/packaging services?Absolutely. We offer comprehensive services for woven labels, printed neck tags, hang tags, and custom poly-bagging to deliver a retail-ready product.
5
Can you help with clothing durability and care instructions?Yes, we provide recommended care instructions for all finished garments, optimizing them for the decoration and fabric used.
6
How do I start an order?Simply use our "Request a Quote" form or email us directly at sales@customcutsports.com with your product idea, estimated quantity, and any available artwork!
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